Amir abbas Azizi; Shahla Safari; Ali Mohammadi; Jalal Kheirollahi; Mahdie Shojaei Baghini
Volume 8, Issue 4 , September and October 2011
Abstract
Introduction: Hospital information system (HIS) is a computerized system which is used as an electronic tool for patient information management and plays a significant role in providing quality health care services. Therefore, HIS users' satisfaction about the quality of the services offered is crucial ...
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Introduction: Hospital information system (HIS) is a computerized system which is used as an electronic tool for patient information management and plays a significant role in providing quality health care services. Therefore, HIS users' satisfaction about the quality of the services offered is crucial in assessing and more importantly improving the technical aspects of the system. On the other hand, users' dissatisfaction can affect costs and health care quality. Thus, the present study tries to evaluate users' satisfaction about the quality of HIS in hospitals associated with Kermanshah University of Medical Sciences.Methods: This applied, descriptive cross-sectional research was conducted on 80 users of two hospitals with HIS in Kermanshah during 2007. Simple and availability sampling methods were used. A questionnaire was designed for data gathering. The reliability and validity of the questionnaire were confirmed by test-retest (r = 0.80). SPSS was used for descriptive data analysis.Results: The findings indicated relative satisfaction levels among 39.3%, 36.9%, and 38.2% of the users about the quality of HIS interfaces, quality of HIS functions, and the quality of HIS information, respectively. In addition, 30.4% of the users were slightly satisfied with the quality of HIS performance. In general, 34.9% of the users considered the quality of HIS as satisfactory.Conclusion: Based on our findings, the general reasons for low satisfaction levels among the users about the quality of HIS were lack or absence of education about HIS for users, absence of medical staff in HIS support teams and existence of manual processes.Keywords: Satisfaction; Hospital Information System; Hospitals, Teaching.
Amirabbas Azizi; Abazar Hajavi; Hamid Haghani; Mahdie Shojaei Baghini
Volume 7, Issue 3 , September 2010
Abstract
Introduction: Electronic Medical Records has of practically paved the way to centralize information without being worried about physical space. Although Iran, from technological point of view, is able to compete with developed countries, it has fallen because of Medical Records technology. In this study, ...
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Introduction: Electronic Medical Records has of practically paved the way to centralize information without being worried about physical space. Although Iran, from technological point of view, is able to compete with developed countries, it has fallen because of Medical Records technology. In this study, hospital information systems in educational hospitals in Tehran province were compared with the criteria of American College of Physicians to specify the shortcomings and ultimately some recommendations were offered to develop national criteria to the level of those of the above mentioned college.Methods: This was a descriptive cross-sectional study conducted in 2006. The research population included all educational hospitals of Iran (14 Hospitals), Tehran (12 Hospitals) and Shahid Beheshti (9 Hospitals) Universities. Since all of the related hospitals were studied, no sampling was done. Data collection was done through direct observation and interview. Using 9 checklists based on the criteria of American College of Physicians (including pharmacies, laboratories, radiology and medical records departments, and clinical wards). Data analysis was done using descriptive statistics via SPSS software.Results: The average conformity in the medical records departments in Iran, Tehran and Shahid Beheshti Medical Sciences Universities was 29.1, 25.6, 29.7, in pharmacies 39.7, 39.3, 36.8, in radiology departments 36.4, 36.8, 37.7, in laboratories 38.3, 37.2, 29.8, in referral features 38.7, 39, 34.5, in clinical interactions 33.1, 32.5, 29.2, in preventive medicine 38.2, 36.7, 33.9, in patient education 37.1, 36.6, 37.7 and 38.7, 43.4, 39.6 in diagnostic features, respectively.Conclusion: The rate of final conformity in hospital information systems in educational hospitals to the criteria of the American College of Physician indicated that the total average of medical records systems is less than 50 ( < 50). On the other hand, since the total average of medical records systems is less than 50, it is concluded that rate of conformity in medical records systems of educational hospital of Tehran province is low.Keywords: Criteria; Hospital Information System; Hospitals; Teaching.
